FAQ

Business hours

Q: What is the business hours?

A: From Monday to Friday 8: 00 ~ 17:00

 

Order goods

Q: How do I order?

A: available via ► Phone +886-6-205 5595 ►Email: SALES@mingtsann.com.

Q: How long is the lead time?

A: Normally it takes 2 weeks But it will be longer if the stock is insufficient or any custom production. 

Q: I have an order for you, how to contact?

A: Please send the product picture and the relevant specifications ex: material, thickness, quantity, size, etc., to SALES@mingtsann.com, our sales will contact you.

 

Mode of transaction

Q: How to deliver goods?

A: We cooperate with DHL Express , we also can cooperate with other logistics companies as you wish.

Q: How to pay?

A: Please contact staff to get more information.

 

Quality Assurance

Q: Is your factory in Taiwan?

A: The products are 100% produced in our factory/warehouse. NOT outsourcing ...

Q: Is the product has warranty?

A: Yes, please contact staff to get more information.

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